Terms and Conditions

The products and services by Limelight Global, Australia (ABN: 83 092 952 455) are offered under the following definitions and terms of service.

Definitions:

Parties (Two in total):

  1. Limelight Global: Limelight Global, ABN 83 092 952 455.
  2. The Client: As specified on the Client’s Order (on one of the prescribed client’s order forms of Limelight Global) duly filled and signed OR any party that engages itself in acquiring services/products from Limelight Global in any other form & means whatsoever.
  3. The Website: Internet website/e-Commerce solutions for the Client mentioned on the Client’s Order (on one of the prescribed client’s order forms of Limelight Global) attached.
  4. The Product: The Website, logo, CD/Online catalogue, audio/video digitization and/or any other product(s) and service(s) Limelight Global offers and/or arranges from external sources on behalf of the Client at his order.

The Product(s) will be provided by Limelight Global under the following Terms and Conditions:
  1.  The Product(s) will be developed/provided as specified in the Client’s Order signed by both, the Client and the authorised representative of Limelight Global.

  2. The extra cost(s) for any extra task(s) not mentioned on the Client’s Order will be determined on the basis of the nature of the task(s).

  3. Should the Client wish to cancel the order, Limelight Global will invoice the Client for any work completed till date and the Client will forfeit the deposit paid. The Client must advise Limelight Global in writing of the request not to proceed with work.

  4. Limelight Global reserves the right to terminate the provision of any product(s) and/or service(s) at any time and due to any reason, and/or additionally due to the breach of these Terms and Conditions by the Client. Either by notifying the Client fifteen days prior to such termination or by not accepting a request from the Client for any specific task(s) to be performed. The charges of the service(s) and/or product(s) already provided up to the date, by Limelight Global, shall be paid for by the Client. Limelight Global will refund any deposits taken for any product(s) and/or service(s) thus terminated minus the charges for the product(s) and/or service(s) already provided. Limelight Global will hold no responsibility and liability on any losses or damages whatsoever caused during the course or as the result of such withdrawal/denial.

  5. The Client undertakes that he will provide or procure the provision of the information, data and material required for the purposes hereof by Limelight Global in whatever formats and timescales agreed by the parties and set out in the Client’s Order. Limelight Global reserves the right to charge for any delays. The charge per week delay can be up to 5% of the cost of the Product(s) ordered (the Client’s Order).

  6. The Client will obtain all the necessary permissions and authorities in respect of using and copying of graphics, registered company logos, names and trademarks or any other material to be included in the Product(s). Supply of above mentioned material by the Client shall be regarded as a guarantee by the Client to Limelight Global, that all such permissions and authorities have been obtained.

  7. Limelight Global would not take any liability for ensuring that there is not any material, data or information on the Website and the other Product(s) that is illegal or unlawful, obscene, defamatory or otherwise infringes any third party rights whatsoever.

  8. The Client will solely be responsible and liable for the contents of the Website, the role of Limelight Global is only to assist the Client technically under the Client’s authority to develop and/or maintain/update the Website and the other Product(s) for him.

  9. Clients are required to ensure that the content of their website(s) and the other Product(s) meets all the current Australian legislation regarding publications. The Client shall further indemnify Limelight Global in respect of any claims, costs and expenses that may arise from any material included in their Website and/or in the other Product(s) developed for him.

  10. All original graphics designed and the Product(s) supplied by Limelight Global, will remain the property of Limelight Global until the Client's account has been paid in full, thereafter ownership of the Product(s) will reside with the Client.

  11. Any material found NOT wanted or NOT appropriate in any form or shape on the Website and/or included in the other Products(s), the Client will advise Limelight Global immediately in writing to be removed. The removal will take place on the receipt of such advice.

  12. Limelight Global tries its best to make sure there is no error or omission on the Website and the other Products, if any; the Client will inform Limelight Global for the required correction(s). If informed clearly (e.g.in writing) Limelight Global will correct the error(s) and/or omission(s) free of cost on the receipt of the information.

  13. In case a representative of Limelight Global has to visit the Client or his nominated person/place on the Client request/agreement during the course of development and delivery of the Product(s) or due to other essential reasons, such visits will be charged on the current hourly rates.

  14. If the Client is not satisfied with any of the Product(s) developed and offered to him by Limelight Global, the Client will be requested to provide drawings/graphics and written information to define what exactly he requires within due time mentioned with the request. Limelight Global will try re-developing/re-organising the Product(s) just once again. In case, the Client is still not satisfied and informs Limelight Global within due time, the Client’s order under process will automatically get cancelled. The Client will only be charged 30% of the price of the order(s) that are thus cancelled. The Product(s) that are developed will remain property of Limelight Global.

  15. In case of non-payment or any other violation of these Terms and Conditions, Limelight Global reserves the right to remove the Website from the Internet or withdraw/withhold and/or deny use of the Product(s) by the Client.

  16. Limelight Global will not accept any responsibility for any alterations made by either the Client or a third party, which causes errors in the Product(s). Such alterations include, but are not limited to, additions, modifications or deletions. In case, Limelight Global is required correcting any errors resulting from such alterations, the Client will be charged on the current hourly rate.

  17. Once the Website is uploaded on the Internet or the other Product(s) are delivered, any addition/deletion/update will be taken up on the request, sole responsibility and behalf of the Client and will not be assumed as part of the original development task(s).

  18. Any maintenance/update task(s) assigned to Limelight Global subsequent to the delivery of the Product(s) will also be governed under these Terms and Conditions.

  19. Limelight Global does not host website(s) or register domain name(s). However, Limelight Global may assist in registering/administering the domain name(s) and/or the hosting(s) of the Website on the Internet (if included so in the Client’s Order) from external resources. However, Limelight Global bears no liability on the quality of service and the problems/disputes attached to the website hosting(s)/domain name(s) and Internet e.g. performance or hacking etc.

  20. If Perfect Online Solution assists in registering the domain name(s), arranging the website hosting for the Client and/or in obtaining any other facility/service from external resources not owned by it, while assisting the online needs of the Client, in addition to those of Limelight Global, the Client also agrees to the terms and conditions of such other parties e.g. the Internet domain registrar(s) for the domain name(s) and the website host(s) for the hosting(s) arranged specifically for the Client, etc. The Client also authorises Limelight Global to agree on his behalf with the terms and conditions of such party/parties and sign up their product(s) and/or service(s) wherever it deems necessary to arrange and take care of the Client’s online requirements.

  21. The Client may on request obtain the terms and conditions and other information from Limelight Global about the domain name(s) registrar(s) and the website hosting(s) or any other facility/service acquired for the Client from the other than Limelight Global own resources. The Client agrees to accept and comply with such terms and conditions, examined or un-examined at his personal discretion.

  22. Limelight Global will not be responsible in any form or shape for the extension of the website hosting(s) or domain name(s) or any other service(s) obtained externally after the expiry of any contract period of all or anyone of such services, if the Client is not currently signed for the Product update/maintenance with Limelight Global (on the relevant Client’s Order form) AND if Limelight Global does not receive a clear, well in time and written advice to assist the Client in this regard. In such cases, it will be the sole responsibility of the Client to extend/cancel/let run out such services e.g. the hosting(s) and/or domain name(s) registration, etc.

  23. The web based product(s) and service(s) will be optimized only for the browser Internet Explorer, version 4 and above and for the screen resolution 1024X768 pixels or above. Support for the other browsers and screen resolutions may be provided on demand and may attract additional cost.

  24. The prices and hourly rates may change without prior notice.

  25. Work or the Product(s) ordered through the consultant(s) working on commission basis (specified on Client’s Order e.g. LG-COF-120A Form), will NOT be considered accepted/effective unless the order is counter signed and accepted/approved by an authorised representative of Limelight Global.

  26. The Client’s Order- LG-COF-120/ LG-COF-120A will have a cooling off period of 10 days from the date of its signing by all the parties required.

  27. The Client acknowledges and agrees that the Internet and associated IT technologies are evolving, and therefore agrees that Limelight Global, in its sole discretion, may modify these Terms and Conditions, from time to time, to comply with any additional rules or policies that may be required under modifying rules of e.g. domain name registration and due to any other reason, or to adjust to changing business circumstances.

  28. Terms and Conditions of Limelight Global are also available on its website. Limelight Global will post the updated version of these Terms and Conditions, on its website whenever any modifications are made, at least thirty (30) calendar days prior to becoming effective. The Client agrees to periodically review the website to be aware of any such modifications. No employee, contractor, agent or representative is authorised to alter or amend these Terms and Conditions. The Client’s continued use of product(s) and/or service(s) offered by Limelight Global after modification(s) to these Terms and Conditions becomes effective, shall constitute the Clients acceptance of the modification(s). If the Client does not agree to such modification(s), the Client may request in writing that the provision of product(s) and/or service(s) by Limelight Global be cancelled or transferred to another entity. No refunds, in whole or in part, will be provided for the product(s) and/or service(s) that are cancelled or transferred to someone else.

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